How to Cancel Ibotta: Save & Earn Cash Back and Get a Refund
Ibotta: Save & Earn Cash Back subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Ibotta: Save & Earn Cash Back billing.
Cancel Ibotta: Save & Earn Cash Back on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Ibotta: Save & Earn Cash Back in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Ibotta: Save & Earn Cash Back until the current billing period ends, then it will not renew.
Cancel Ibotta: Save & Earn Cash Back on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Ibotta: Save & Earn Cash Back from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Ibotta: Save & Earn Cash Back on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Ibotta: Save & Earn Cash Back
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Ibotta: Save & Earn Cash Back charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Ibotta: Save & Earn Cash Back purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Ibotta: Save & Earn Cash Back users report about billing
Users frequently report technical issues with the app, such as crashes, bugs, and difficulty adding or claiming offers. Many complain about poor customer service and the app not recognizing purchases or receipts, requiring manual verification. Additionally, some users express frustration with account maintenance fees, low cash back amounts, and the requirement to link accounts for certain rewards.
Summarized from 257 recent 1-3 star reviews. Read them before you renew.
Ibotta: Save & Earn Cash Back cancellation: frequently asked questions
Does canceling Ibotta: Save & Earn Cash Back stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Ibotta: Save & Earn Cash Back will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Ibotta: Save & Earn Cash Back?
Refunds are handled by Apple or Google, not by Ibotta: Save & Earn Cash Back directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Ibotta: Save & Earn Cash Back charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Ibotta: Save & Earn Cash Back still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Ibotta: Save & Earn Cash Back as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my Ibotta: Save & Earn Cash Back account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Ibotta: Save & Earn Cash Back app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Ibotta: Save & Earn Cash Back right after I cancel?
No. You keep full access to Ibotta: Save & Earn Cash Back until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.