OpenTable

Android

OpenTable

5.0

(191,383 total reviews)

Food & Drink

View on Google Play View Analytics

Negative Reviews

negative reviews found

What users complain about in OpenTable

Users frequently complain about the app being overly complicated and frustrating to use, with many reporting technical glitches, crashes, and failed reservations. A common issue is the excessive verification process requiring multiple SMS and email confirmations for simple bookings. Several reviewers also mention reservations being confirmed by the app but not honored by restaurants, leading to ruined plans.

Overly complicated booking processHigh
Excessive verification stepsHigh
Reservations not honoredMedium

AI summary of 84 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in OpenTable?

Negative reviews on OpenTable cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in Google Play Store are reporting.

How is OpenTable rated on Google Play Store?

OpenTable has an average rating of 4.7 stars from 191,383 ratings on Google Play Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does OpenTable have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For OpenTable, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is OpenTable worth installing in 2026?

OpenTable is highly-rated overall with 4.7 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to OpenTable?

Browse the Food & Drink category to compare OpenTable against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.