How to Cancel PenguPace: Rewards for Steps and Get a Refund
PenguPace: Rewards for Steps subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about PenguPace: Rewards for Steps billing.
Cancel PenguPace: Rewards for Steps on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find PenguPace: Rewards for Steps in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to PenguPace: Rewards for Steps until the current billing period ends, then it will not renew.
Cancel PenguPace: Rewards for Steps on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select PenguPace: Rewards for Steps from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling PenguPace: Rewards for Steps on its own does not stop billing, you must cancel the subscription here.
How to get a refund for PenguPace: Rewards for Steps
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the PenguPace: Rewards for Steps charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the PenguPace: Rewards for Steps purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What PenguPace: Rewards for Steps users report about billing
Users frequently report that the app fails to accurately track or count their steps, often resetting progress to zero. Many complain about being forced to complete game offers or download other apps to earn rewards, contrary to the advertised step-tracking feature. Additional issues include account suspensions without cause, poor customer support, and extremely low reward values for the effort required.
Summarized from 289 recent 1-3 star reviews. Read them before you renew.
PenguPace: Rewards for Steps cancellation: frequently asked questions
Does canceling PenguPace: Rewards for Steps stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date PenguPace: Rewards for Steps will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from PenguPace: Rewards for Steps?
Refunds are handled by Apple or Google, not by PenguPace: Rewards for Steps directly. On iPhone, go to reportaproblem.apple.com, sign in, find the PenguPace: Rewards for Steps charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is PenguPace: Rewards for Steps still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows PenguPace: Rewards for Steps as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my PenguPace: Rewards for Steps account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the PenguPace: Rewards for Steps app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to PenguPace: Rewards for Steps right after I cancel?
No. You keep full access to PenguPace: Rewards for Steps until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.