How to Cancel Runna: Running Plans & Coach and Get a Refund
Runna: Running Plans & Coach subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Runna: Running Plans & Coach billing.
Cancel Runna: Running Plans & Coach on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Runna: Running Plans & Coach in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Runna: Running Plans & Coach until the current billing period ends, then it will not renew.
Cancel Runna: Running Plans & Coach on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Runna: Running Plans & Coach from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Runna: Running Plans & Coach on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Runna: Running Plans & Coach
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Runna: Running Plans & Coach charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Runna: Running Plans & Coach purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Runna: Running Plans & Coach users report about billing
Users frequently complain about billing issues, including unexpected charges and difficulty canceling subscriptions. Many report technical problems like app crashes, login failures, and poor GPS tracking. The app is also criticized for being expensive, lacking key features, and having limited compatibility with certain devices.
Summarized from 233 recent 1-3 star reviews. Read them before you renew.
Runna: Running Plans & Coach cancellation: frequently asked questions
Does canceling Runna: Running Plans & Coach stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Runna: Running Plans & Coach will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Runna: Running Plans & Coach?
Refunds are handled by Apple or Google, not by Runna: Running Plans & Coach directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Runna: Running Plans & Coach charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Runna: Running Plans & Coach still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Runna: Running Plans & Coach as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my Runna: Running Plans & Coach account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Runna: Running Plans & Coach app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Runna: Running Plans & Coach right after I cancel?
No. You keep full access to Runna: Running Plans & Coach until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.