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SmartThings

SmartThings

Android

Samsung Electronics Co., Ltd.

(5,249,425 total reviews)
Estilo de vida
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Negative Reviews

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negative reviews found

What users complain about in SmartThings

Users frequently report connectivity issues with devices like Samsung TVs, smart tags, and cars, often requiring repeated reconnections. Many complain about the app being buggy, crashing, or failing to function properly, especially after updates. Ads in notifications and a confusing, hard-to-navigate interface are also common frustrations.

  • Device connectivity problemsHigh
  • Buggy or crashing appHigh
  • Ads in notificationsMedium

AI summary of 157 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in SmartThings?

Negative reviews on SmartThings cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in Google Play Store are reporting.

How is SmartThings rated on Google Play Store?

SmartThings has an average rating of 4.8 stars from 5,249,425 ratings on Google Play Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does SmartThings have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For SmartThings, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is SmartThings worth installing in 2026?

SmartThings is highly-rated overall with 4.8 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to SmartThings?

Browse the Estilo de vida category to compare SmartThings against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.