How to Cancel My Ride K-12 and Get a Refund
My Ride K-12 subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about My Ride K-12 billing.
Cancel My Ride K-12 on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find My Ride K-12 in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to My Ride K-12 until the current billing period ends, then it will not renew.
Cancel My Ride K-12 on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select My Ride K-12 from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling My Ride K-12 on its own does not stop billing, you must cancel the subscription here.
How to get a refund for My Ride K-12
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the My Ride K-12 charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the My Ride K-12 purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What My Ride K-12 users report about billing
Users frequently report that the app provides inaccurate bus tracking and arrival times, often showing incorrect locations or failing to update in real time. Many complain about technical issues like frequent logouts, glitches, and the app not displaying bus routes at all. Some also note poor customer support and lack of responsiveness from the developers or school districts.
Summarized from 353 recent 1-3 star reviews. Read them before you renew.
My Ride K-12 cancellation: frequently asked questions
Does canceling My Ride K-12 stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date My Ride K-12 will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from My Ride K-12?
Refunds are handled by Apple or Google, not by My Ride K-12 directly. On iPhone, go to reportaproblem.apple.com, sign in, find the My Ride K-12 charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is My Ride K-12 still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows My Ride K-12 as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my My Ride K-12 account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the My Ride K-12 app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to My Ride K-12 right after I cancel?
No. You keep full access to My Ride K-12 until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.