How to Cancel Under My Roof: Love Stories and Get a Refund
Under My Roof: Love Stories subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Under My Roof: Love Stories billing.
Cancel Under My Roof: Love Stories on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Under My Roof: Love Stories in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Under My Roof: Love Stories until the current billing period ends, then it will not renew.
Cancel Under My Roof: Love Stories on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Under My Roof: Love Stories from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Under My Roof: Love Stories on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Under My Roof: Love Stories
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Under My Roof: Love Stories charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Under My Roof: Love Stories purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Under My Roof: Love Stories users report about billing
Users frequently complain about excessive and intrusive ads, with many mentioning long ad durations and mandatory ad viewing for upgrades. Technical issues like bugs, crashes, and unplayable videos are also common complaints. Some users report login problems and disappearing characters after updates.
Summarized from 57 recent 1-3 star reviews. Read them before you renew.
Under My Roof: Love Stories cancellation: frequently asked questions
Does canceling Under My Roof: Love Stories stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Under My Roof: Love Stories will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Under My Roof: Love Stories?
Refunds are handled by Apple or Google, not by Under My Roof: Love Stories directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Under My Roof: Love Stories charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Under My Roof: Love Stories still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Under My Roof: Love Stories as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my Under My Roof: Love Stories account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Under My Roof: Love Stories app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Under My Roof: Love Stories right after I cancel?
No. You keep full access to Under My Roof: Love Stories until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.