How to Cancel Zé Entregador and Get a Refund
Zé Entregador subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Zé Entregador billing.
Cancel Zé Entregador on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Zé Entregador in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Zé Entregador until the current billing period ends, then it will not renew.
Cancel Zé Entregador on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Zé Entregador from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Zé Entregador on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Zé Entregador
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Zé Entregador charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Zé Entregador purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Zé Entregador users report about billing
Users frequently complain about the app being slow, freezing, and crashing. Many also report issues with inaccurate GPS location and poor communication features with customers. Additionally, there are concerns about payment transparency and delays.
Summarized from 362 recent 1-3 star reviews. Read them before you renew.
Zé Entregador cancellation: frequently asked questions
Does canceling Zé Entregador stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Zé Entregador will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Zé Entregador?
Refunds are handled by Apple or Google, not by Zé Entregador directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Zé Entregador charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Zé Entregador still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Zé Entregador as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my Zé Entregador account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Zé Entregador app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Zé Entregador right after I cancel?
No. You keep full access to Zé Entregador until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.