How to Cancel ibis Paint X and Get a Refund
ibis Paint X subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about ibis Paint X billing.
Cancel ibis Paint X on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find ibis Paint X in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to ibis Paint X until the current billing period ends, then it will not renew.
Cancel ibis Paint X on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select ibis Paint X from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling ibis Paint X on its own does not stop billing, you must cancel the subscription here.
How to get a refund for ibis Paint X
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the ibis Paint X charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the ibis Paint X purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What ibis Paint X users report about billing
Users frequently complain about excessive ads, including intrusive and repetitive ones that disrupt workflow. Many report issues with lost artwork, crashes, or files becoming corrupted unexpectedly. There are also strong complaints about aggressive monetization, such as sudden charges, high premium costs, and purchases not carrying over between devices.
Summarized from 54 recent 1-3 star reviews. Read them before you renew.
ibis Paint X cancellation: frequently asked questions
Does canceling ibis Paint X stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date ibis Paint X will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from ibis Paint X?
Refunds are handled by Apple or Google, not by ibis Paint X directly. On iPhone, go to reportaproblem.apple.com, sign in, find the ibis Paint X charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is ibis Paint X still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows ibis Paint X as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my ibis Paint X account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the ibis Paint X app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to ibis Paint X right after I cancel?
No. You keep full access to ibis Paint X until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.