How to Cancel BigFuture® School and Get a Refund
BigFuture® School subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about BigFuture® School billing.
Cancel BigFuture® School on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find BigFuture® School in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to BigFuture® School until the current billing period ends, then it will not renew.
Cancel BigFuture® School on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select BigFuture® School from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling BigFuture® School on its own does not stop billing, you must cancel the subscription here.
How to get a refund for BigFuture® School
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the BigFuture® School charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the BigFuture® School purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What BigFuture® School users report about billing
Users frequently report login issues, including being unable to sign in with correct credentials, being logged into the wrong account, or encountering invalid phone number errors. Many complain about the app's poor functionality, such as not displaying test scores, messages, or crashing frequently. The UI is also criticized for being confusing and hard to navigate.
Summarized from 289 recent 1-3 star reviews. Read them before you renew.
BigFuture® School cancellation: frequently asked questions
Does canceling BigFuture® School stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date BigFuture® School will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from BigFuture® School?
Refunds are handled by Apple or Google, not by BigFuture® School directly. On iPhone, go to reportaproblem.apple.com, sign in, find the BigFuture® School charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is BigFuture® School still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows BigFuture® School as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my BigFuture® School account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the BigFuture® School app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to BigFuture® School right after I cancel?
No. You keep full access to BigFuture® School until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.