How to Cancel 2ГИС: карты, навигатор, друзья and Get a Refund
2ГИС: карты, навигатор, друзья subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about 2ГИС: карты, навигатор, друзья billing.
Cancel 2ГИС: карты, навигатор, друзья on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find 2ГИС: карты, навигатор, друзья in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to 2ГИС: карты, навигатор, друзья until the current billing period ends, then it will not renew.
Cancel 2ГИС: карты, навигатор, друзья on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select 2ГИС: карты, навигатор, друзья from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling 2ГИС: карты, навигатор, друзья on its own does not stop billing, you must cancel the subscription here.
How to get a refund for 2ГИС: карты, навигатор, друзья
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the 2ГИС: карты, навигатор, друзья charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the 2ГИС: карты, навигатор, друзья purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What 2ГИС: карты, навигатор, друзья users report about billing
Users frequently complain about intrusive ads, slow performance, and unreliable navigation. Many also express frustration with forced friend suggestions and poor offline functionality.
Summarized from 202 recent 1-3 star reviews. Read them before you renew.
2ГИС: карты, навигатор, друзья cancellation: frequently asked questions
Does canceling 2ГИС: карты, навигатор, друзья stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date 2ГИС: карты, навигатор, друзья will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from 2ГИС: карты, навигатор, друзья?
Refunds are handled by Apple or Google, not by 2ГИС: карты, навигатор, друзья directly. On iPhone, go to reportaproblem.apple.com, sign in, find the 2ГИС: карты, навигатор, друзья charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is 2ГИС: карты, навигатор, друзья still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows 2ГИС: карты, навигатор, друзья as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my 2ГИС: карты, навигатор, друзья account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the 2ГИС: карты, навигатор, друзья app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to 2ГИС: карты, навигатор, друзья right after I cancel?
No. You keep full access to 2ГИС: карты, навигатор, друзья until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.