🇮🇩Worst Shopping Apps in Indonesia

The most complained-about shopping apps in Indonesia on App Store and Google Play, ranked by total negative reviews (1-2 stars) from real users. Updated weekly.

#AppRatingNegative Reviews
1Klik Indomaret
Klik IndomaretKlik Indomaret
4.1470
2Shopee Indonesia
Shopee IndonesiaShopee Indonesia
4.7428
3Alfagift: Belanja Groceries
Alfagift: Belanja GroceriesAlfagift
4.1423
4Tokopedia
TokopediaPT. Tokopedia
4.6400
5Indomaret Poinku
Indomaret PoinkuPT. Indomarco Prismatama
3.9387
6Midi Kriing
Midi KriingMidi Kriing
4.1386
7Tokopedia & TikTok Shop Seller
Tokopedia & TikTok Shop SellerTikTok Pte. Ltd.
4.3360
8ShopBack - Cashback dan Promo
ShopBack - Cashback dan PromoShopBack
3.7279
9My Super Indo
My Super IndoPT. Lion Super Indo
3.2273
10ruparupa
ruparupaOmni Digitama Internusa, PT
4.5256
11OLX – Jual Beli & LoKer Online
OLX – Jual Beli & LoKer OnlineAstra Digital Mobil
4.7227
12Blibli
Blibliblibli.com
4.6221
13Akulaku--Pinjaman Online Cepat
Akulaku--Pinjaman Online CepatPT. Akulaku Silvrr Indonesia
4.6211
14Shopee Lite: Belanja Online
Shopee Lite: Belanja OnlineShopee
4.5196
15Lazada | Bebas Pengiriman
Lazada | Bebas PengirimanLazada Mobile
4.7194
16MOVA: More Cashback
MOVA: More CashbackMovaSZhen
5.0169
17UNIQLO Indonesia
UNIQLO IndonesiaUNIQLO CO., LTD.
5.0159
18Carousell: Jual Beli dalam App
Carousell: Jual Beli dalam AppCarousell
4.1151
19Mitra Shopee: Kirim Uang, PPOB
Mitra Shopee: Kirim Uang, PPOBPT Dana Sukses Nusantara
3.9147
20Toco - Jual Beli Hemat & Aman
Toco - Jual Beli Hemat & AmanPT Toco Ramai Digital
4.0130
21Alibaba.com - Pasar B2B
Alibaba.com - Pasar B2BAlibaba Mobile
4.4123
22Klik Indogrosir Superapp
Klik Indogrosir SuperappPT. Inti Cakrawala Citra
3.9100
23erafone
erafoneeraspace
3.370
24Tokopedia Lite
Tokopedia LitePT. Tokopedia
3.530
25VCGamers - TopUp FF & MLBB
VCGamers - TopUp FF & MLBBVCGamers
4.528
26Kitar - Jual Beli HP Second
Kitar - Jual Beli HP SecondKitar
4.113
27Klik Indomaret
Klik IndomaretKlik Indomaret Perkasa
3.710
28Klik Indogrosir Superapp
Klik Indogrosir SuperappPT. INTI CAKRAWALA CITRA
2.810
29Indomaret Poinku
Indomaret PoinkuIndomarco Prismatama, PT
3.010
30My Super Indo
My Super IndoSuper Indo
2.910
31UNIQLO Indonesia
UNIQLO IndonesiaUNIQLO CO., LTD.
4.99
32OLX Indonesia
OLX IndonesiaPT Astra Digital Mobil
4.89
33ruparupa
ruparupaOmni Digitama Internusa, PT
4.69
34Shopee Indonesia
Shopee IndonesiaSHOPEE INTERNATIONAL INDONESIA, PT
4.79
35Carousell: Snap-Sell, Chat-Buy
Carousell: Snap-Sell, Chat-BuyCarousell Pte. Ltd.
4.98
36Tokopedia
TokopediaTOKOPEDIA PT
4.88
37OH!SOME
OH!SOMEBLUE ORIGIN MANAGEMENT CONSULTANT PTE. LTD.
3.67
38Alfagift: Alfamart Online Shop
Alfagift: Alfamart Online ShopPT. Global Loyalty Indonesia
4.37
39MOVA: More Cashback
MOVA: More CashbackShenzhen MOVA Digital Technology Co., Ltd.
4.07
40Akulaku-Installment Shopping
Akulaku-Installment ShoppingAKULAKU SILVRR INDONESIA, PT
4.57
41Lazada 6.6 Super Wow Sale
Lazada 6.6 Super Wow SaleLazada Group GmbH
4.86
42Alibaba.com B2B Trade App
Alibaba.com B2B Trade AppHangzhou Alibaba International Information Technology Co., Ltd.
4.85
43Blibli
BlibliPT Global Digital Niaga Tbk
4.85
44adidas: Sneakers & Clothing
adidas: Sneakers & Clothingadidas
4.60
45ZALORA-Online Fashion Shopping
ZALORA-Online Fashion ShoppingZalora South East Asia Pte Ltd.
4.90
46Watsons ID
Watsons IDAS Watson & Company, Limited
4.60
47JD Sports
JD SportsPT. Erajaya Swasembada
4.90
48Taobao - Online Shopping App
Taobao - Online Shopping App浙江淘宝网络有限公司
4.20
49IKEA Indonesia
IKEA IndonesiaInter IKEA Systems B.V.
4.80
50ALO Indonesia
ALO IndonesiaPT. MITRA FASHINDO ABADI
5.00

Why Shopping Apps Fail in Indonesia

Shopping apps that earn the most complaints in Indonesia usually share the same failure patterns: missing local payment methods, broken integrations with country-specific services, slow servers, missing language support, or feature parity gaps with the global version. Reviews concentrate around the moment a shopping feature works in the US or UK but breaks in Indonesia.

This page ranks shopping apps in Indonesia by total number of negative reviews (1-2 stars). Whether you are researching competitors before launching a shopping app in Indonesia, benchmarking your own app against local pain points, or just curious which shopping apps users in Indonesia complain about most: this data shows you what is actually happening on the ground, not what marketing pages claim.