🇮🇩Worst Finance Apps in Indonesia

The most complained-about finance apps in Indonesia on App Store and Google Play, ranked by total negative reviews (1-3 stars) from real users. Updated monthly.

#AppRatingNegative Reviews
1OVO
OVOPT Visionet Internasional
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3.5461
2myBCA: BCA Banking Apps
myBCA: BCA Banking AppsPT Bank Central Asia Tbk.
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3.3383
3BCA mobile
BCA mobilePT Bank Central Asia Tbk.
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3.5377
4Andal by Taspen
Andal by TaspenPT TASPEN (PERSERO)
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4.0372
5Livin' by Mandiri
Livin' by MandiriPT Bank Mandiri (Persero) Tbk
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3.6359
6Tring! by Pegadaian
Tring! by PegadaianPT Pegadaian (Persero)
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3.9355
7RupiahCepat - Pinjaman Dana
RupiahCepat - Pinjaman DanaPT KreditUtamaFintechIndonesia
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4.5350
8bale by BTN
bale by BTNPT. Bank Tabungan Negara (Persero), Tbk
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4.0349
9DANA Dompet Digital Indonesia
DANA Dompet Digital IndonesiaPT Espay Debit Indonesia Koe
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4.5341
10BRImo
BRImoPT Bank Rakyat Indonesia (Persero) Tbk.
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4.4305
11JMO (Jamsostek Mobile)
JMO (Jamsostek Mobile)BPJS Ketenagakerjaan Official
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4.7301
12Easycash - Pinjaman Daring
Easycash - Pinjaman DaringPT Indonesia Fintopia Technology
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4.6269
13Yup - VISA & Credit 0%*
Yup - VISA & Credit 0%*PT FINTURE TECH INDONESIA
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4.7243
14KrediOne-Pinjaman Daring
KrediOne-Pinjaman DaringPT. Inovasi Terdepan Nusantara
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4.6234
15wondr by BNI
wondr by BNIPT Bank Negara Indonesia (Persero) Tbk.
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4.9226
16Bank Jago/Jago Syariah
Bank Jago/Jago SyariahPT Bank Jago, Tbk
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4.6220
17AdaKami-Pinjaman Uang Digital
AdaKami-Pinjaman Uang DigitalPT Pembiayaan Digital Indonesia
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4.5216
18ShopeePay – Dompet Serba Bisa
ShopeePay – Dompet Serba BisaPT. AIRPAY INTERNATIONAL INDONESIA
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4.7201
19GoPay: Transfer, Bayar, QRIS
GoPay: Transfer, Bayar, QRISPT. GoTo Gojek Tokopedia Tbk
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4.8175
20Indosaku-Pinjaman Cicilan Uang
Indosaku-Pinjaman Cicilan UangPT. INDOSAKU DIGITAL TEKNOLOGI
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4.5167
21Kredivo - Paylater & Pinjaman
Kredivo - Paylater & PinjamanPT Kredivo Finance Indonesia
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4.8140
22Danaku - Pinjaman Cepat & Aman
Danaku - Pinjaman Cepat & AmanPT Trust Teknologi Finansial
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4.8129
23UATAS : Pinjaman Dana Online
UATAS : Pinjaman Dana OnlinePT. Plus Ultra Abadi
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4.9113
24Artha Niaga - Koperasi Pinjam
Artha Niaga - Koperasi PinjamKOPERASI SIMPAN PINJAM ARTHA NIAGA
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4.5109
25Adapundi-Pinjaman Dana Cepat
Adapundi-Pinjaman Dana CepatPT. Info Tekno Siaga
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4.8103
26FinPlus - Pinjaman Uang Online
FinPlus - Pinjaman Uang OnlinePT. Rezeki Bersama Teknologi
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4.891
27BantuSaku- Pinjaman Daring
BantuSaku- Pinjaman DaringPT. Smartec Teknologi Indonesia
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4.878
28SeaBank
SeaBankSeaBank Indonesia
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4.977
29Stockity – Online Trading
Stockity – Online TradingStockity
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4.666
30KasPintar – Hitung Pinjaman
KasPintar – Hitung PinjamanDZATARA LTD
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4.728
31KreditNavigator-Pinjaman Aman
KreditNavigator-Pinjaman AmanKoperasi SIMPAN PINJAM EKA SETIA NUSANTARA
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4.613
32Easycash - Pinjam uang online
Easycash - Pinjam uang onlinePT. INDONESIA FINTOPIA TECHNOLOGY
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4.410
33JMO - Jamsostek Mobile
JMO - Jamsostek MobileBPJS Ketenagakerjaan
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2.010
34OVO
OVOVisionet Internasional, Pt
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4.010
35ShopeePay – Dompet Serba Bisa
ShopeePay – Dompet Serba BisaPT. AIRPAY INTERNATIONAL INDONESIA
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4.99
36Livin' by Mandiri
Livin' by MandiriPT. Bank Mandiri (Persero) Tbk.
How to cancel →
3.49
37Tring! by Pegadaian
Tring! by PegadaianPEGADAIAN (PERSERO), PT
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4.29
38AdaKami-Pinjaman Uang Online
AdaKami-Pinjaman Uang OnlinePEMBIAYAAN DIGITAL INDONESIA, PT
How to cancel →
4.59
39GoPay: Transfer, Payment, QRIS
GoPay: Transfer, Payment, QRISPT. GOTO GOJEK TOKOPEDIA TBK
How to cancel →
4.79
40BCA mobile
BCA mobilePT. Bank Central Asia Tbk
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3.29
41Indodana - Paylater & Pinjaman
Indodana - Paylater & PinjamanPT Indodana Multi Finance
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4.67
42wondr by BNI
wondr by BNIPT. BANK NEGARA INDONESIA (PERSERO) TBK.
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4.96
43BRImo BRI
BRImo BRIPT. Bank Rakyat Indonesia (Persero) Tbk.
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4.76
44myBCA: New BCA Banking Apps
myBCA: New BCA Banking AppsPT. Bank Central Asia Tbk
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3.56
45Yup - VISA & Credit 0%*
Yup - VISA & Credit 0%*PT. FINTURE TECH INDONESIA
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4.75
46BFI Mobile - Pinjaman Dana
BFI Mobile - Pinjaman DanaPT. BFI Finance Indonesia, Tbk
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4.34
47Kredivo - Paylater & Loans
Kredivo - Paylater & LoansFinAccel Pte Ltd
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4.83
48SeaBank
SeaBankPT.Bank Seabank Indonesia
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4.93
49RupiahCepat-Pinjaman Dana
RupiahCepat-Pinjaman DanaKREDIT UTAMA FINTECH INDONESIA, PT
How to cancel →
4.40
50Bank Jago/Jago Syariah
Bank Jago/Jago SyariahBank Artos
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4.80

Why Finance Apps Fail in Indonesia

Finance apps that earn the most complaints in Indonesia usually share the same failure patterns: missing local payment methods, broken integrations with country-specific services, slow servers, missing language support, or feature parity gaps with the global version. Reviews concentrate around the moment a finance feature works in the US or UK but breaks in Indonesia.

This page ranks finance apps in Indonesia by total number of negative reviews (1-3 stars). Whether you are researching competitors before launching a finance app in Indonesia, benchmarking your own app against local pain points, or just curious which finance apps users in Indonesia complain about most: this data shows you what is actually happening on the ground, not what marketing pages claim.