🇮🇩Worst Shopping Apps in Indonesia

The most complained-about shopping apps in Indonesia on App Store and Google Play, ranked by total negative reviews (1-3 stars) from real users. Updated monthly.

#	App	Platform	Rating	Negative Reviews
1	Klik IndomaretKlik Indomaret How to cancel →	Android	4.1	469
2	Indomaret PoinkuPT. Indomarco Prismatama How to cancel →	Android	3.9	440
3	TokopediaPT. Tokopedia How to cancel →	Android	4.6	418
4	Midi KriingMidi Kriing How to cancel →	Android	4.1	386
5	Shopee IndonesiaShopee Indonesia How to cancel →	Android	4.7	358
6	Alfagift: Belanja GroceriesAlfagift How to cancel →	Android	4.1	358
7	Tokopedia & TikTok Shop SellerTikTok Pte. Ltd. How to cancel →	Android	4.3	324
8	Atome ID-Shop Smart, Earn MoreShopintar How to cancel →	Android	4.0	312
9	ShopBack - Cashback dan PromoShopBack How to cancel →	Android	3.7	289
10	My Super IndoPT. Lion Super Indo How to cancel →	Android	3.2	273
11	ruparupaOmni Digitama Internusa, PT How to cancel →	Android	4.5	256
12	OLX – Jual Beli & LoKer OnlineAstra Digital Mobil How to cancel →	Android	4.7	232
13	Blibliblibli.com How to cancel →	Android	4.6	219
14	Akulaku--Pinjaman Online CepatPT. Akulaku Silvrr Indonesia How to cancel →	Android	4.6	217
15	Pulsa & Kuota Mitra BukalapakPT Bukalapak.com How to cancel →	Android	4.7	198
16	Shopee Lite: Belanja OnlineShopee How to cancel →	Android	4.5	194
17	MOVA: More CashbackMovaSZhen How to cancel →	Android	5.0	165
18	UNIQLO IndonesiaUNIQLO CO., LTD. How to cancel →	Android	5.0	160
19	Lazada 8.8 SaleLazada Mobile How to cancel →	Android	4.7	155
20	Carousell: Jual Beli dalam AppCarousell How to cancel →	Android	4.1	151
21	Mitra Shopee: Kirim Uang, PPOBPT Dana Sukses Nusantara How to cancel →	Android	3.9	148
22	Klik IndomaretKlik Indomaret Perkasa How to cancel →	iOS	3.6	141
23	Toco - Jual Beli Hemat & AmanPT Toco Ramai Digital How to cancel →	Android	4.0	130
24	Shopee IndonesiaSHOPEE INTERNATIONAL INDONESIA, PT How to cancel →	iOS	4.7	109
25	Alibaba.com - Pasar B2BAlibaba Mobile How to cancel →	Android	4.4	102
26	Klik Indogrosir SuperappPT. Inti Cakrawala Citra How to cancel →	Android	3.9	100
27	Indomaret PoinkuIndomarco Prismatama, PT How to cancel →	iOS	0.0	96
28	erafoneeraspace How to cancel →	Android	3.8	92
29	Alfagift: Alfamart Online ShopPT. Global Loyalty Indonesia How to cancel →	iOS	4.3	62
30	TokopediaTOKOPEDIA PT How to cancel →	iOS	4.8	58
31	ruparupaOmni Digitama Internusa, PT How to cancel →	iOS	0.0	51
32	OLX IndonesiaPT Astra Digital Mobil How to cancel →	iOS	4.8	47
33	Lazada 8.8 SaleLazada Group GmbH How to cancel →	iOS	4.8	43
34	BlibliPT Global Digital Niaga Tbk How to cancel →	iOS	4.8	41
35	Atome ID-Shop Smart, Earn MorePT Mega Shopintar Indonesia How to cancel →	iOS	4.7	39
36	My Super IndoSuper Indo How to cancel →	iOS	2.9	38
37	Akulaku-Installment ShoppingAKULAKU SILVRR INDONESIA, PT How to cancel →	iOS	4.5	34
38	Tokopedia LitePT. Tokopedia How to cancel →	Android	3.2	32
39	VCGamers - TopUp FF & MLBBVCGamers How to cancel →	Android	4.3	28
40	ZALORA-Online Fashion ShoppingZalora South East Asia Pte Ltd. How to cancel →	iOS	4.9	27
41	CashbackPlus: Deals & Cashback兆序数字科技 How to cancel →	Android	4.4	19
42	Kitar - Jual Beli HP SecondKitar How to cancel →	Android	4.8	16
43	Klik Indogrosir SuperappPT. INTI CAKRAWALA CITRA How to cancel →	iOS	2.8	10
44	UNIQLO IndonesiaUNIQLO CO., LTD. How to cancel →	iOS	0.0	9
45	Carousell: Snap-Sell, Chat-BuyCarousell Pte. Ltd. How to cancel →	iOS	4.9	8
46	Midi KriingPT. MIDI UTAMA INDONESIA TBK How to cancel →	iOS	0.0	7
47	OH!SOMEBLUE ORIGIN MANAGEMENT CONSULTANT PTE. LTD. How to cancel →	iOS	3.6	7
48	Auto360PT. Lima Event Indonesia How to cancel →	iOS	0.0	6
49	MOVA: More CashbackShenzhen MOVA Digital Technology Co., Ltd. How to cancel →	iOS	0.0	6
50	Alibaba.com B2B Trade AppHangzhou Alibaba International Information Technology Co., Ltd. How to cancel →	iOS	4.8	5

Worst Shopping Apps in Other Countries

See how the same shopping apps fare across other markets.

Worst Apps in Indonesia by Other Categories

Auto & Vehicles Beauty Books Business Developer Tools Education Entertainment Finance Food & Drink Games Graphics & Design Health & Fitness

See all worst apps in Indonesia →

Why Shopping Apps Fail in Indonesia

Shopping apps that earn the most complaints in Indonesia usually share the same failure patterns: missing local payment methods, broken integrations with country-specific services, slow servers, missing language support, or feature parity gaps with the global version. Reviews concentrate around the moment a shopping feature works in the US or UK but breaks in Indonesia.

This page ranks shopping apps in Indonesia by total number of negative reviews (1-3 stars). Whether you are researching competitors before launching a shopping app in Indonesia, benchmarking your own app against local pain points, or just curious which shopping apps users in Indonesia complain about most: this data shows you what is actually happening on the ground, not what marketing pages claim.

See best shopping apps in Indonesia →|Worst Shopping (global) →|All worst apps in Indonesia →|Full Leaderboard →