🇮🇹Worst Shopping Apps in Italy

The most complained-about shopping apps in Italy on App Store and Google Play, ranked by total negative reviews (1-3 stars) from real users. Updated monthly.

#AppRatingNegative Reviews
1Vestiaire Collective
Vestiaire CollectiveVestiaire de Copines
How to cancel →
4.4389
2AliExpress
AliExpressAlibaba Mobile
How to cancel →
4.3367
3InPost Mobile
InPost MobileInPost Paczkomaty
How to cancel →
4.6351
4Decathlon Sport e Moda Online
Decathlon Sport e Moda OnlineDecathlon
How to cancel →
4.2329
5Amazon Shopping
Amazon ShoppingAmazon Mobile LLC
How to cancel →
4.4317
6Amazon Shopping
Amazon ShoppingAmazon
How to cancel →
4.7302
7Lidl Plus
Lidl PlusLidl
How to cancel →
3.7300
8eBay: Shopping e Vendita Usato
eBay: Shopping e Vendita UsatoeBay Inc.
How to cancel →
0.0292
9Zalando –  moda online
Zalando – moda onlineZalando SE
How to cancel →
4.7283
10LEROY MERLIN
LEROY MERLINLeroy Merlin SA
How to cancel →
4.3256
11Subito: compra e vendi usato
Subito: compra e vendi usatoSubito.it S.r.l.
How to cancel →
4.5251
12ZARA
ZARAIndustria de Diseno Textil, S.A.
How to cancel →
4.8222
13eBay: Vendere e Fare Acquisti
eBay: Vendere e Fare AcquistieBay Mobile
How to cancel →
4.6213
14Vinted: acquista e vendi
Vinted: acquista e vendiVinted
How to cancel →
2.7212
15Shop: Ii tuoi brand preferiti
Shop: Ii tuoi brand preferitiShopify Inc.
How to cancel →
0.0207
16Lidl Plus
Lidl PlusLidl Digital International GmbH & Co. KG
How to cancel →
0.0192
17Temu : Compra da miliardario
Temu : Compra da miliardarioTemu
How to cancel →
0.0173
18Shop
ShopShopify Inc.
How to cancel →
4.4164
19Decathlon
DecathlonDecathlon
How to cancel →
4.7162
20Carta Club Acqua & Sapone
Carta Club Acqua & SaponeGruppo SDA Srl - Servizi Distribuzione Associati
How to cancel →
0.0157
21LEROY MERLIN
LEROY MERLINGROUPE ADEO
How to cancel →
4.6156
22Back Market, acquista online
Back Market, acquista onlineBack Market
How to cancel →
4.6155
23Subito.it - Vendi di tutto
Subito.it - Vendi di tuttoSubito.it
How to cancel →
4.8145
24Temu: Compra da miliardario
Temu: Compra da miliardarioTemu
How to cancel →
4.5132
25Zalando moda e acquisti online
Zalando moda e acquisti onlineZalando SE
How to cancel →
4.8131
26IKEA
IKEAInter IKEA Systems B.V.
How to cancel →
4.7123
27DEICHMANN Scarpe
DEICHMANN ScarpeDeichmann SE
How to cancel →
5.0121
28Action
ActionAction BV
How to cancel →
4.2120
29Sinsay - moda e shopping
Sinsay - moda e shoppingLPP S.A. E-commerce
How to cancel →
4.8120
30idealo: confronta prezzi
idealo: confronta prezziidealo internet GmbH
How to cancel →
4.0117
31Eurospin Family
Eurospin FamilyEurospin
How to cancel →
0.0114
32heyOBI PUOI FARE TUTTO CON OBI
heyOBI PUOI FARE TUTTO CON OBIOBI Home and Garden GmbH
How to cancel →
4.2110
33Alibaba.com - Marketplace B2B
Alibaba.com - Marketplace B2BAlibaba Mobile
How to cancel →
4.4102
34B2B Trade App Alibaba.com
B2B Trade App Alibaba.comHangzhou Alibaba International Information Technology Co., Ltd.
How to cancel →
4.4101
35DoveConviene: Volantini Sconti
DoveConviene: Volantini ScontiShopFully S.p.A.
How to cancel →
4.0100
36HeyConad
HeyConadCONAD SOC. COOP.
How to cancel →
4.492
37SHEIN-Acquisti online
SHEIN-Acquisti onlineRoadget Business PTE. LTD.
How to cancel →
4.889
38SHEIN-Acquisti online
SHEIN-Acquisti onlineROADGET BUSINESS PTE. LTD.
How to cancel →
0.087
39HeyConad
HeyConadConad
How to cancel →
3.077
40Privé by Zalando | Outlet
Privé by Zalando | OutletZalando SE
How to cancel →
4.868
41Scalapay | Shopping a rate
Scalapay | Shopping a rateScalapay
How to cancel →
4.867
42MediaWorld
MediaWorldMMS Technology GmbH
How to cancel →
4.664
43zooplus: Tutto per gli animali
zooplus: Tutto per gli animalizooplus
How to cancel →
4.857
44Action
ActionAction Service & Distributie BV.
How to cancel →
0.054
45Vinted: acquista e vendi
Vinted: acquista e vendiVinted Limited
How to cancel →
0.053
46Scalapay | Shopping a rate
Scalapay | Shopping a rateScalapay S.R.L.
How to cancel →
0.045
47SuperCards: Carte Fedeltà
SuperCards: Carte FedeltàSuper Apps Labs
How to cancel →
4.642
48Privé by Zalando | Outlet
Privé by Zalando | OutletZalando SE
How to cancel →
4.741
49Sephora - Beauty Make-Up, Skin
Sephora - Beauty Make-Up, SkinSephora
How to cancel →
4.634
50Eurospin Family
Eurospin FamilyEurospin
How to cancel →
4.330

Why Shopping Apps Fail in Italy

Shopping apps that earn the most complaints in Italy usually share the same failure patterns: missing local payment methods, broken integrations with country-specific services, slow servers, missing language support, or feature parity gaps with the global version. Reviews concentrate around the moment a shopping feature works in the US or UK but breaks in Italy.

This page ranks shopping apps in Italy by total number of negative reviews (1-3 stars). Whether you are researching competitors before launching a shopping app in Italy, benchmarking your own app against local pain points, or just curious which shopping apps users in Italy complain about most: this data shows you what is actually happening on the ground, not what marketing pages claim.