🇮🇩Worst Shopping Apps in Indonesia

The most complained-about shopping apps in Indonesia on App Store and Google Play, ranked by total negative reviews (1-2 stars) from real users. Updated weekly.

#AppRatingNegative Reviews
1Klik Indomaret
Klik IndomaretKlik Indomaret
4.1469
2Alfagift: Belanja Groceries
Alfagift: Belanja GroceriesAlfagift
4.1421
3Indomaret Poinku
Indomaret PoinkuPT. Indomarco Prismatama
3.9411
4Midi Kriing
Midi KriingMidi Kriing
4.1386
5Tokopedia
TokopediaPT. Tokopedia
4.6385
6Shopee Indonesia
Shopee IndonesiaShopee Indonesia
4.7359
7Tokopedia & TikTok Shop Seller
Tokopedia & TikTok Shop SellerTikTok Pte. Ltd.
4.3355
8Atome ID-Shop Smart, Earn More
Atome ID-Shop Smart, Earn MoreShopintar
4.0323
9ShopBack - Cashback dan Promo
ShopBack - Cashback dan PromoShopBack
3.7295
10My Super Indo
My Super IndoPT. Lion Super Indo
3.2273
11ruparupa
ruparupaOmni Digitama Internusa, PT
4.5256
12OLX – Jual Beli & LoKer Online
OLX – Jual Beli & LoKer OnlineAstra Digital Mobil
4.7229
13Blibli
Blibliblibli.com
4.6222
14Akulaku--Pinjaman Online Cepat
Akulaku--Pinjaman Online CepatPT. Akulaku Silvrr Indonesia
4.6220
15Shopee Lite: Belanja Online
Shopee Lite: Belanja OnlineShopee
4.5196
16MOVA: More Cashback
MOVA: More CashbackMovaSZhen
5.0169
17UNIQLO Indonesia
UNIQLO IndonesiaUNIQLO CO., LTD.
5.0160
18Lazada 7.7 Sale
Lazada 7.7 SaleLazada Mobile
4.7160
19Carousell: Jual Beli dalam App
Carousell: Jual Beli dalam AppCarousell
4.1151
20Mitra Shopee: Kirim Uang, PPOB
Mitra Shopee: Kirim Uang, PPOBPT Dana Sukses Nusantara
3.9147
21Toco - Jual Beli Hemat & Aman
Toco - Jual Beli Hemat & AmanPT Toco Ramai Digital
4.0130
22Alibaba.com - Pasar B2B
Alibaba.com - Pasar B2BAlibaba Mobile
4.4117
23Klik Indogrosir Superapp
Klik Indogrosir SuperappPT. Inti Cakrawala Citra
3.9100
24erafone
erafoneeraspace
3.578
25Tokopedia Lite
Tokopedia LitePT. Tokopedia
3.232
26VCGamers - TopUp FF & MLBB
VCGamers - TopUp FF & MLBBVCGamers
4.528
27Kitar - Jual Beli HP Second
Kitar - Jual Beli HP SecondKitar
3.513
28Klik Indomaret
Klik IndomaretKlik Indomaret Perkasa
3.710
29Klik Indogrosir Superapp
Klik Indogrosir SuperappPT. INTI CAKRAWALA CITRA
2.810
30Indomaret Poinku
Indomaret PoinkuIndomarco Prismatama, PT
3.010
31My Super Indo
My Super IndoSuper Indo
2.910
32UNIQLO Indonesia
UNIQLO IndonesiaUNIQLO CO., LTD.
4.99
33OLX Indonesia
OLX IndonesiaPT Astra Digital Mobil
4.89
34ruparupa
ruparupaOmni Digitama Internusa, PT
4.69
35Shopee Indonesia
Shopee IndonesiaSHOPEE INTERNATIONAL INDONESIA, PT
4.79
36Carousell: Snap-Sell, Chat-Buy
Carousell: Snap-Sell, Chat-BuyCarousell Pte. Ltd.
4.98
37Tokopedia
TokopediaTOKOPEDIA PT
4.88
38Akulaku-Installment Shopping
Akulaku-Installment ShoppingAKULAKU SILVRR INDONESIA, PT
4.57
39MOVA: More Cashback
MOVA: More CashbackShenzhen MOVA Digital Technology Co., Ltd.
4.07
40OH!SOME
OH!SOMEBLUE ORIGIN MANAGEMENT CONSULTANT PTE. LTD.
3.67
41Alfagift: Alfamart Online Shop
Alfagift: Alfamart Online ShopPT. Global Loyalty Indonesia
4.37
42Lazada 6.6 Super Wow Sale
Lazada 6.6 Super Wow SaleLazada Group GmbH
4.86
43Blibli
BlibliPT Global Digital Niaga Tbk
4.85
44Alibaba.com B2B Trade App
Alibaba.com B2B Trade AppHangzhou Alibaba International Information Technology Co., Ltd.
4.85
45INFORMA
INFORMAPT. HOME CENTER INDONESIA RETAIL
4.90
46ZALORA-Online Fashion Shopping
ZALORA-Online Fashion ShoppingZalora South East Asia Pte Ltd.
4.90
47adidas: Sneakers & Clothing
adidas: Sneakers & Clothingadidas
4.60
48Taobao - Online Shopping App
Taobao - Online Shopping App浙江淘宝网络有限公司
4.20
49ALO Indonesia
ALO IndonesiaPT. MITRA FASHINDO ABADI
5.00
50Kitar
KitarShenzhen Qidaxing Technology Co., Ltd
4.70

Why Shopping Apps Fail in Indonesia

Shopping apps that earn the most complaints in Indonesia usually share the same failure patterns: missing local payment methods, broken integrations with country-specific services, slow servers, missing language support, or feature parity gaps with the global version. Reviews concentrate around the moment a shopping feature works in the US or UK but breaks in Indonesia.

This page ranks shopping apps in Indonesia by total number of negative reviews (1-2 stars). Whether you are researching competitors before launching a shopping app in Indonesia, benchmarking your own app against local pain points, or just curious which shopping apps users in Indonesia complain about most: this data shows you what is actually happening on the ground, not what marketing pages claim.