Insights on app store optimization, review analysis, and building better apps.
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Since September 2026 the Starbucks Android app says your browser is not supported and asks for Google Chrome to sign in. We read all 41 reviews about it: who is locked out, why reinstalling does not help, and what still works.
PayPal holds 4.21 stars from 3,734,700 Google Play ratings. Since the new 10.x app reached most users in August 2026, 74.9% of US reviews written from it are 1 to 3 stars, against 41.5% on older builds. We read the 1,016 substantial negatives: 154 say the app is mostly ads, 20 cannot find package tracking, 19 cannot find log out, 19 dislike a dark mode they cannot switch off, and 12 are locked out by a beta error.
PayPal's Android app has been draining batteries since August 2026, mostly in Germany. We read 1,195 German Google Play reviews about it: 165 say force stop, background limits or standby did not help, 32 of 49 say reinstalling changed nothing, and 7 say the drain stopped once PayPal was no longer the phone's default contactless payment app.
Google Maps holds 3.22 stars from 19,577,964 Google Play ratings. We read 30,000 US reviews from April to September 2026. From 25 to 29 September, 12.8% of negative reviews were about a new navigation voice, and 21 reviewers say switching back to the old voice means losing spoken street names. Here is what they tried.
Disney+ holds 4.29 stars from 5,139,899 Google Play ratings. We read all 333 negative reviews about the switch to the new Disney+ app since 28 August 2026. 97 say profiles, watchlists or history did not carry over, 60 cannot sign in on a TV, and 32 say the new app did not recognise their account or subscription.
Walmart holds 4.71 stars from 7,476,551 Google Play ratings. We read 21,000 US reviews from May to September 2026. Since version 26.36 on 17 September, 31 reviewers say Scan & Go vanished or will not load, and 29 cannot check in for pickup, 15 because a store mode banner covers the button. Here is what worked for some of them.
Discord holds 4.29 stars from 7,043,317 Google Play ratings. We read all 620 reviews about the age check in 9,000 US reviews from August to September 2026. From 23 September, 109 reviewers say they are adults put in the teen group or locked out, 21 are adult on desktop but blocked on mobile, and 29 found no way to verify in the app.
Yahoo Mail holds 4.15 stars from 8,830,607 Google Play ratings. We read all 264 reviews that mention streaks in 14,100 US reviews from March to September 2026. The feature first appears on 5 May, grew from 0% to 6.2% of negative reviews by August, and 32 reviewers say they found no way to switch it off.
PNC Mobile holds 4.43 stars from 314,639 Google Play ratings. In 6,000 US reviews from January to September 2026, negative reviews jumped from 19.1% to 45.6% after the 5.0 update in May and to 59.3% after the late August redesign. We read 124 reports of the "wait or close" pop-up and 275 reviews about fixes to see what actually works.
Twitch holds 4.18 stars from 5,763,991 Google Play ratings. We read every emote complaint in 6,000 US reviews and 10,500 more from seven other countries and found two separate bugs: emotes that work once and then stop, with 100 US reports from 18 to 27 August and fixed by 30.9.1, and a follow prompt in channels you already follow, with 32 US reports since 9 September and still reported on 31.3.0.
Chipotle holds 4.72 stars from 557,026 Google Play ratings. We read 249 reviews about wrong stores and cancelling across 551 days and hand-verified 150 about orders sent to the wrong location. The app has no cancel button, 25 reviewers say it reused their last store, and 16 describe being told to place and pay for a second order before the first one is refunded.
Spark Driver holds 4.07 stars from 179,612 Google Play ratings. We read 4,615 substantial negative reviews from a continuous 553 day run and hand-verified 131 about the item scanner failing on shopping orders. After seven months under 1.1%, it took 14.7% of all complaints in May 2026, builds 4.40.0 and 4.40.1 carry about a fifth of their own complaints on it, and a July fix was followed by a new freeze with a technical issue prompt.