2 articles
Rocket Money holds 4.53 stars from 138,845 Google Play ratings. We read 765 substantial negative reviews from a 282 day window and hand-verified 150 about connecting a bank, 19.6% of every real complaint. The largest group, 48 reviews, describes the same loop: the bank confirms the link, and the app asks for it again.
Cleo AI has 5M+ installs and a 4.7 store rating, but its 1-star reviews tell a harsher story: a paid subscription you have to buy before you can even see if you qualify, a cash advance that shrinks or gets denied once there is no direct deposit, express fees on top, and charges that keep hitting after you cancel. What the negative reviews really say about the Cleo cash advance app.
YNAB, Rocket Money, Monarch Money, Copilot, and Empower ranked by 1-3 star reviews. Sync bugs, subscription creep, and the Mint-shutdown scramble.