5 articles
Reviewers reset the password, land back on the login screen, and cannot refill their plan. We read 1,048 substantial negative Google Play reviews: 256 are about signing in, and the rate has not moved in eleven months.
My Verizon holds 4.55 stars from 1,296,179 Google Play ratings. We read 475 negative reviews from four months: 113 are about not getting into the app at all, the blank screen half is shrinking while the sign-in half has not moved, and 27 were trying to pay a bill.
AT&T rebuilt its app around an AI assistant, and Android sign-ins have looped since 20 July. We read 334 recent 1-3 star reviews from both stores to see what changed.
T-Life tells some customers their government plan is not eligible for full access, and they do not have a government plan. We read 220 recent 1-3 star reviews to find when it started, who it hits, and what actually works.
Login loops, surprise bill changes, forced app migrations: 5 carrier apps ranked by 1-star reviews. My Verizon, T-Life, myAT&T, Mint Mobile, and Visible.