2 articles
The United app holds 4.71 stars from 1,026,826 Google Play ratings. We read 412 substantial negative reviews from six months and hand-verified 167 about failing to check in or reach a boarding pass. One build, 4.2.91, carries a 31.6% crash rate against 0.0% to 14.3% for twelve comparable versions.
One in three Fly Delta complaints is the login screen, and the trigger is leaving the app for your password manager. We read 154 negative reviews.
Southwest scores 4.42 on Google Play but 4.84 on iOS. 290 recent 1-3 star reviews explain the boarding pass wall, trips that never save, and real fixes.
Delta, United, American, Southwest, JetBlue, and Alaska apps ranked by 1-3 star reviews. Rebooking, baggage tracking, and check-in crash complaints.