10 articles
Google Home holds 4.02 stars from 3,654,291 Google Play ratings, and 53.1% of its 4,000 most recent US reviews are one star. We read 1,340 substantial complaints spanning 147 days. 136 blame the switch from Google Assistant to Gemini, and that share has not moved in five months.
Samsung Health holds 3.16 stars from 1,578,667 Google Play ratings, and 3,243 of its 4,000 most recent US reviews are 1-3 stars. We read the 2,082 substantial ones. 773 blame the 7.0 redesign, and sorting by installed build shows the first 7.0 release averaging 1.74 stars against 2.57 for the last 6.x.
The Alexa app told a house full of working Echo devices they were offline, but only inside the alarm screen. We read 1,012 substantial negative reviews: 119 describe it, and the app versions they name date the bug to a six week window.
The Toyota app rates 4.73 on Google Play. We read 903 substantial negative reviews: 105 describe a remote command that failed, and Digital Key complaints grew roughly tenfold from January to August 2026.
The PlayStation App rates 3.49 on Google Play. We read 799 negative reviews across twelve store listings: 175 describe a sign-in that loops.
Google Health (Fitbit) rates 3.65 on Google Play. We read 3,349 negative reviews in nine store listings: 935 are about the switch itself.
Audible rates 4.58 on Google Play. We read 453 negative reviews in eight languages: 63 say the player forgets where you stopped.
ADP Mobile rates 4.54 on Google Play and 4.71 on the App Store. We read 453 recent 1-3 star reviews. It forgets your login across eight builds.
Best Buy sells the technology this app runs on. We read 305 recent 1-3 star reviews and 56.7% describe the same problem: the app is slow.
Home Depot holds 4.82 on iOS but 4.45 on Google Play. We read 331 recent 1-3 star reviews: what is broken, and the workarounds people actually use.
We analyzed thousands of battery drain complaints in negative reviews to find which apps and categories iPhone and Android users blame most.
Learn how to use negative review analysis to identify and fix performance issues like slow loading, crashes, and battery drain that kill your app ratings.