Insights on app store optimization, review analysis, and building better apps.
Page 3 of 40
Discord holds 4.29 stars from 7,043,317 Google Play ratings. We read all 620 reviews about the age check in 9,000 US reviews from August to September 2026. From 23 September, 109 reviewers say they are adults put in the teen group or locked out, 21 are adult on desktop but blocked on mobile, and 29 found no way to verify in the app.
Yahoo Mail holds 4.15 stars from 8,830,607 Google Play ratings. We read all 264 reviews that mention streaks in 14,100 US reviews from March to September 2026. The feature first appears on 5 May, grew from 0% to 6.2% of negative reviews by August, and 32 reviewers say they found no way to switch it off.
PNC Mobile holds 4.43 stars from 314,639 Google Play ratings. In 6,000 US reviews from January to September 2026, negative reviews jumped from 19.1% to 45.6% after the 5.0 update in May and to 59.3% after the late August redesign. We read 124 reports of the "wait or close" pop-up and 275 reviews about fixes to see what actually works.
Twitch holds 4.18 stars from 5,763,991 Google Play ratings. We read every emote complaint in 6,000 US reviews and 10,500 more from seven other countries and found two separate bugs: emotes that work once and then stop, with 100 US reports from 18 to 27 August and fixed by 30.9.1, and a follow prompt in channels you already follow, with 32 US reports since 9 September and still reported on 31.3.0.
Chipotle holds 4.72 stars from 557,026 Google Play ratings. We read 249 reviews about wrong stores and cancelling across 551 days and hand-verified 150 about orders sent to the wrong location. The app has no cancel button, 25 reviewers say it reused their last store, and 16 describe being told to place and pay for a second order before the first one is refunded.
Spark Driver holds 4.07 stars from 179,612 Google Play ratings. We read 4,615 substantial negative reviews from a continuous 553 day run and hand-verified 131 about the item scanner failing on shopping orders. After seven months under 1.1%, it took 14.7% of all complaints in May 2026, builds 4.40.0 and 4.40.1 carry about a fifth of their own complaints on it, and a July fix was followed by a new freeze with a technical issue prompt.
Google Wallet holds 4.34 stars from 2,241,814 Google Play ratings. We read 2,165 substantial negative reviews from a continuous 297 day run and hand-verified 155 about the spring 2026 redesign that moved passes and loyalty cards behind View more. In the week of 18 May they were 39.0% of every substantial complaint, ten reviewers first thought their cards had been deleted, and the favourite star turned out to be the way back.
Netflix holds 4.41 stars from 16,109,794 Google Play ratings. We read 2,186 substantial negative reviews from a continuous 103 day run and hand-verified 103 about casting. In the week of 7 September they were 25.0% of every complaint Netflix received, and one build carries 41.4% of its own complaints on this subject alone. Four reviewers report the button came back, and Dutch, Swedish and Czech reviewers date an earlier device cutoff to the first days of December 2025.
Roblox holds 4.21 stars from 52,406,396 Google Play ratings. We read 4,172 substantial negative reviews from a continuous 31 day run and hand-verified 424 about the age check, roughly one complaint in ten. 25 reviewers give both their real age and the band the face scan assigned them: 19 were aged down, 6 were aged up, and two of those six are nine year olds put into adult bands. 86 lost contact with a named friend or sibling.
X holds 4.80 stars on Google Play from 24.3 million ratings and 4.58 on the App Store. We read 1,788 substantial negative US reviews from a continuous 45 day run, and 94 of them hit the same wall: an app installed from Google Play telling them to use the official X app. 16 mention a reinstall, and 8 of those reinstalled to fix a different bug. Plus 42 more reviews across 15 storefronts in their own languages.
Spotify holds 4.35 stars on Google Play from 36.3 million ratings and 4.77 on the App Store. We read 3,486 substantial negative US reviews from a continuous 43 day run, and 180 of them say they cannot choose which song plays. 22 name a skip limit and 21 of them say six. 11 name the limit on picking songs, and they give nine different answers. Plus 49 more reviews across 15 storefronts in their own languages.
Facebook holds 4.56 stars on Google Play from 186 million ratings. We read 3,231 substantial negative US reviews from a continuous 26 day run, and 930 of them describe an account disabled, suspended or locked. 94.3% gave one star, the angriest theme in the corpus. 79 people filed their appeal in the review box itself. Plus 18 more storefronts in their own languages.