Insights on app store optimization, review analysis, and building better apps.
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Capital One Mobile holds 4.54 stars from 1,710,127 Google Play ratings. We read 394 substantial negative reviews from 55 days and hand-verified 89 about the Discover migration. The complaint was absent until the week of 27 July 2026, then took a third of everything, and 23 of the 89 are about one missing number: the running balance.
The United app holds 4.71 stars from 1,026,826 Google Play ratings. We read 412 substantial negative reviews from six months and hand-verified 167 about failing to check in or reach a boarding pass. One build, 4.2.91, carries a 31.6% crash rate against 0.0% to 14.3% for twelve comparable versions.
The Dasher app holds 4.31 stars from 640,719 Google Play ratings. We read 807 substantial negative reviews from a 33-day window and confirmed 235 about pay. Twenty-eight of them name both a dollar figure and a distance: across the 33 offers they describe, the median works out to 42 cents a mile, and 29 of the 33 fall under a dollar.
Dollar General's app holds 4.70 stars from 823,334 Google Play ratings. We read 669 substantial negative reviews from eleven months and confirmed 180 about getting a coupon price. Of those, 125 never reach a coupon at all: they are about being signed out, locked out, or stuck at a verification screen that will not complete.
Etsy holds 4.85 stars from 2,175,701 Google Play ratings. We read 264 substantial negative reviews from a ten week window and confirmed 73 that say the catalog is AI images, drop shipping and resale rather than handmade work. The share rose from 19.3% in June to 32.0% in August.
Affirm holds 4.78 stars from 565,491 Google Play ratings. We read 384 substantial negative reviews from six months and confirmed 88 about approval: 40 lost purchasing power while paying on time, 27 were declined on a number the app had shown them, and 9 were declined after the down payment had already left their account.
Crunchyroll holds 4.63 stars from 4,325,035 Google Play ratings. We read 2,297 negative reviews from two and a half months: 306 are about language, the share does not move across ten builds, and the same complaint turns up in twelve languages.
Upside holds 4.55 stars from 450,782 Google Play ratings, 79.7% of them five stars. We read 670 negative reviews from nearly four months: 219 are about money that did not arrive, 115 of those are a claim that never cleared, and 28 describe it paying first and stopping later.
ParkMobile holds 4.31 stars from 87,524 Google Play ratings. We read 1,179 substantial negative reviews from nearly three years and confirmed 115 that end in a parking ticket, a tow or a boot, in six distinct ways. The rate has not moved since 2024.
Garmin Connect holds 4.36 stars from 1,105,101 Google Play ratings. We read 557 substantial negative reviews across six comparable builds: five sit between 21.7% and 29.0% negative, and 5.27.3 sits at 38.0%. Plus a pairing box that lost a digit.
My Verizon holds 4.55 stars from 1,296,179 Google Play ratings. We read 475 negative reviews from four months: 113 are about not getting into the app at all, the blank screen half is shrinking while the sign-in half has not moved, and 27 were trying to pay a bill.
Mercari holds 4.75 stars from 614,961 Google Play ratings, 88.97% of them five stars. We read 787 negative reviews from nine months: 198 describe what happens when a deal goes wrong, and 34 of those are about a clock and a rating that do not survive a dispute.