Insights on app store optimization, review analysis, and building better apps.
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My Verizon holds 4.55 stars from 1,296,179 Google Play ratings. We read 475 negative reviews from four months: 113 are about not getting into the app at all, the blank screen half is shrinking while the sign-in half has not moved, and 27 were trying to pay a bill.
Mercari holds 4.75 stars from 614,961 Google Play ratings, 88.97% of them five stars. We read 787 negative reviews from nine months: 198 describe what happens when a deal goes wrong, and 34 of those are about a clock and a rating that do not survive a dispute.
Workday holds 4.21 stars from 264,210 Google Play ratings. We read 528 negative reviews from five months: 225 are about signing in, and one build carries 28.6 percent of the reviews describing the app hanging after the password goes in.
The Roku app holds 4.73 stars from 4,690,092 Google Play ratings. We read 298 negative reviews from three months: 64 are about the app failing to reach the TV, the share has not moved across four builds, and six reviewers hit a catch worth knowing first.
Discord holds 4.30 stars from 6,968,196 Google Play ratings. We read the 730 substantial negative reviews written between 3 and 23 August 2026: 115 are about the new mobile design, and 52 of those are about one button that moved into the message bar.
UPS holds 4.53 stars from 306,167 Google Play ratings. We read the 735 substantial negative reviews from April to August 2026: 84 are about changing a delivery, 31 could not make the change at all, and 16 paid for the membership and still hit a fee or a wall.
StubHub holds 4.32 stars from 96,973 Google Play ratings. We read the 585 substantial negative reviews written in 2026: 93 describe tickets that never arrived or arrived at the last minute, 57 of those buyers found out with less than a day to spare, and 30 missed the event.
Strava holds 4.59 stars from 1,170,105 Google Play ratings. We read the 152 negative reviews that mention recording: 40 describe an activity that would not save, 38 a recording that stopped mid run, and the save failures cluster on app versions 459 to 462.
Ford holds 4.69 stars from 438,921 Google Play ratings. We read 650 substantial negative reviews from six months: 73 describe a sign-in loop, 62 of those landed in July 2026 on app versions 6.16 and 6.17, and a separate 93 describe commands to the car failing all year.
Noom holds 4.08 stars from 314,317 Google Play ratings. We read 906 substantial negative reviews spanning 22 months: 77 name a dollar figure, 56 of those are for the coaching plan with a median of $184, and 24 say they were charged after cancelling.
Steam's mobile app holds 3.11 stars on Google Play and 2.64 on the App Store. We read 887 substantial negative reviews spanning six months and hand-verified the 45 describing the same circle: the app asks for a code that only the app you cannot open can produce.
PayPal holds 4.24 stars from 3,716,994 Google Play ratings, and 476,685 of them are one star. We read 687 substantial negative reviews and hand-verified the 71 describing a limited account: 23 had just submitted identity documents, 37 call the limitation permanent, and 18 say money was still inside.