4 articles
We read the 300 most recent US Google Play reviews for Venmo. 130 were 1-3 stars, and the expensive part is not the posted fee schedule. It is the money reviewers cannot reach: holds, frozen balances and a support queue with no human at the end.
Cash App has 100M+ installs and a 4.7-star average, but its 1-star reviews are dominated by accounts closed with no reason given, balances frozen "under review" for months, hacked accounts where the dispute goes nowhere, and support people say they cannot reach. Two regulators have now backed those complaints: a January 2025 CFPB order making Block pay $175 million over unauthorized-transaction failures, and a July 2026 settlement with 46 states. What the negative reviews and the regulators really say about whether Cash App is legit and safe in 2026.
DANA is one of Indonesia's biggest e-wallets with 100M+ installs and a 4.8 store rating, yet 1-star reviews repeat a scary script: top-ups that never credit, balances that vanish, accounts frozen with no warning, face and KTP verification that never passes, and support that dead-ends at a bot named Diana. What reviews really say.
GCash is the Philippines' biggest e-wallet with 100M+ installs, yet its iOS rating sits at 3.0. Reviewers describe an app that will not open when money is inside, face verification that fails endlessly, OTPs that arrive late or not at all, and a chatbot that solves nothing. What reviews really say.
1-3 star reviews of 5 payment apps: Venmo, PayPal, Cash App, Zelle, Apple Cash. See which app freezes accounts and stalls transfers most.